Scale Excellence
Without the Overhead

From shift optimization to AI-powered process enforcement—pick what fits your team.

Self HostedSaaS

Self-hosted available only on Azure. On-prem (Kubernetes) supported in Enterprise

🟦

Basic

$15
user / month
Optimize shifts, reduce SLA breaches, and stay ahead with AI-driven briefings
🔄

Shift Visibility & Forecasting

Real-time analyst capacity and SLA predictors

  • Real-time shift-level queue visibility
  • SLA breach prediction
  • Shift schedule analysis
🤖

AI-Powered Operations

Smart insights and automation for enhanced operations

  • Daily Brief
  • Proactive Nudges
  • Tuning Proposals
  • Automation Opportunities
  • Staffing Simulator
  • Action Plan Generator
Available on AzureAzure
Get Started with Basic
Start Here
🟨

Pro

$80
user / month
Get started with 24/7 SOP enforcement, training & process improvement
Up to 10 SOPs included
Up to 10 tenants supported
24/7 Process Verification
Everything in Basic, plus:
✅

Hands-Free SOP Enforcement

Auto-checks workflows, enables QA, and continuous improvement

  • Auto-checks workflows for SOP adherence
  • Dynamic QA via checklists
  • Continuous improvement tools
  • Cross-tool process validation
📚

Auto-Generated Documentation

Keep SOPs current without manual effort

  • Auto-capture best practices from senior analysts
  • Living documentation that updates with your team
  • Cross-tool process mapping
🎯

Accelerated Analyst Training

Cut ramp-up time with guided learning

  • Learn from top performer workflows
  • Real-time guidance and feedback
  • Progress tracking and skill assessment
🔒

Enterprise-Grade Security

Robust access controls and authentication

  • SSO & RBAC
  • Secure access controls
  • SOC 2 & ISO 27001 compliant
📈Performance Intelligence Hub
+ $100 per tenant / month
Real-time insights and coaching for peak team performance
  • Track output, quality, SLA performance
  • Coaching insights
  • Benchmarking across teams
  • ⚠️
    Limit: 10 tenants
  • Tailored Reports
Available on AzureAzure
Talk to Sales
🟥

Enterprise

Custom pricing
based on scope
Unlimited usage. Tailored deployment & reporting. Premium support.
Everything in Pro, plus:
  • Unlimited SOPs & workflows
  • Data sovereignty & control via Azure/on-prem
  • Custom workflows for your tools, team, and SOPs
  • White-glove onboarding & premium SLAs
  • Dedicated success team & 24/7 priority support
  • Custom integrations & API access
  • Tailored reporting & analytics dashboards
  • AI Fine-Tuning and Maintenance
Available on
AzureAzureOpenShiftOpenShiftKubernetesKubernetes
Book a Demo

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